While we’re just coming up for air after what feels like a month-long Black Friday sale, we’re already thinking about the next big sale in the shopping calendar – Boxing Day.
So, are Boxing Day sales still as relevant and competitive as they once were?
Boxing Day sales seem to have become less important to retailers and shoppers in recent years. In the past, shoppers would have waited in their droves outside shops for them to open their doors on Boxing Day. However, after Amazon introduced the concept of Black Friday sales to UK shoppers back in 2011, having an online presence is even more significant.
Springboard tracks shopper numbers at 450 different retail locations across the UK, and its figures also provide an insight into how consumer behaviour has changed in the post-Christmas sales.
“Post-Christmas, it is expected that footfall on 27th, 28th and 29th December will be higher than on Boxing Day, which historically was the key sales day. In 2018, footfall on each of these three days was a third higher than on Boxing Day as many consumers now initially search for bargains online before venturing to the stores themselves.”Springboard
Boxing Day is now not the only opportunity for brands and stores to maximise customer spending. With Black Friday and heavy discounts throughout the year, we’ve become accustomed to price cuts which means when Boxing Day comes around, shoppers are generally a bit bored of sales. This accompanied with calls to ban shops from opening on Boxing Day to allow retail workers can spend time with their families is indicating that there is a shift in people’s enjoyment for the traditional Boxing Day sale.
Predictions for this year by retail analysts vary dramatically across the board, with some believing that retailers have started their sales too early and will likely see a staggering anti-climax once Boxing Day arrives. Meanwhile, other experts forecast that the strengthening economy will result in the biggest ever sales for retailers over the festive season.
How to improve post-Christmas sales
While footfall to physical stores may decline on Boxing Day, there is still the potential to drive a high number of sales online. Since online shopping first became popular, followed by smartphone and tablet shopping, data has shown that a great deal of purchases over the holidays are made online.
The key to post-Christmas sales online is organisation. When correctly planned, post-Christmas sales can provide crucial profit margins and old stock clearances. A lot of the time, pre-Christmas sales such as Black Friday and Cyber Monday are at the focus of marketing plans, but you’d be wrong to ignore the post-Christmas market. Start planning in advance what campaigns you’re going to run to promote your discounts. Be creative and think about your campaigns in terms of your sales goals.
Below, we’ve shared our top tips on how you can boost sales over Christmas.
1. Plan your campaigns
When Christmas Day arrives, give your customers a sneak peek of what kind of sales you’re going to offer via email newsletters. These can be scheduled in advance, so there’s no need to disrupt your post-Christmas dinner nap 😴
Early on Boxing Day, send your customers a notification letting them know the sale has started.
2. Spruce up your ad copy
If you already have campaigns set up, spruce up your ad copy with Boxing Day-related content. This will boost click-through-rates and make them more relevant to searches.
3. Set up remarketing campaigns
Re-capture the people who have previously been to your site and viewed product pages, or have previously converted on your site. These people already know who you are, and are therefore a lot less ‘cold’ and more likely to convert.
Remarketing ads usually generate good results, as they target users who have already expressed interest in the products you offer, therefore allowing you to re-entice them with specific ad creative or messaging. This is especially relevant during the Christmas period. Use festive-centric copy such as ‘Don’t forget the gifts in your basket’ and ‘Still time to get that party dress in time for New Year’s Eve’.
4. Know the right time of day to post
If you planning to schedule posts and ads over the Christmas period, make sure you already know what time of day is right for your audience. Use historical data on Google Analytics, Google Ads and Facebook Insights to discover when your audience is most likely to be searching for your services and products.
If you’re still unsure, we’ve provided the low down on when the best times are to post on social media depending on your industry in our “When are the best times to post on social media?” guide.
When scheduling ads and posts, you also have the opportunity to include time-sensitive CTAs and even countdowns to create a sense of urgency for your customers to make a purchase before the offer ends.
We hope this post has reassured you that Boxing Day sales are still worthwhile and has provided some tips on how you can boost your post-Christmas sales.
If you need help gearing up your digital marketing strategy ahead of Boxing Day, our talented team can work their magic to maximise your sales, get in touch!
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