Your code health has a direct impact on conversion, Google rankings and visitor return rate. If your site is slow, inconsistent or buggy, customers are likely to leave your site before completing their purchase. They will also be harder to win back later. After all, would you go back to a website which was slow and had bugs?
In this article, we will outline how to identify the issues on your site. And more importantly, how to solve them to ensure you have a solid foundation upon which to scale your online business.
Evaluating your code health is likely to have the biggest return on investment for any site improvement you could make. It can help you to increase your conversation rates and improve your search engine rankings.
Slow, inconsistent and buggy sites deliver a poor experience for your users. This means that investing in bringing new visitors to your eCommerce storefront will be wasted as you introduce more people to the issues. They are not only less likely to convert but it will make it increasingly hard to bring them back to your site in the future.
You only get one chance at a first impression, it is best to make it a good one.
By having an experienced expert review the backend of your set up you can learn what is working correctly and what improvements can be made to improve site speed, user experience, performance and discoverability of your eCommerce store. As a Platinum Certified WooExpert, we see dozens of sites every year which have either not been built in the best way, or have developed issues over the years. In either case, we help identify and resolve core site health issues to ensure a smooth experience for customers, and a solid foundation on which to scale site performance. We do this primarily through an extensive code audit. As well as identifying opportunities to improve site performance, it also allows us to identify potential security weaknesses and therefore avoid expensive security issues later down the line.
Get a code audit of your siteOften the core issues that cause poor site health are related to plugins and integrations in place on the site.
One of the biggest culprits is having out of date plugins. The best WordPress plugins are updated regularly to fix bugs, address any new security issues and stay up to date with the update from WordPress itself. Updates which are out of date run the risk of not working correctly, conflicting with other site functionality, performing slowly or inconsistently or simply exposing your site to security risks.
One or two missed updates is likely no problem at all, but over time, and over a wider list of plugins, it can cause your site serious problems. In addition, som plugins stop being supported. i.e. Updates are no longer being released by the plugin creator. In these cases, it is important to replace the plugin with one which is better maintained. So it is vital to regularly assess your plugin collection and ensure updates are maintained. The same goes for any themes used by your site. The best ones are updated regularly, so any missed updates can start to introduce issues just as with plugins.
One of the best things about WordPress is the extensive plugin library. However, for each plugin used on site, it most likely offers more functionality than is being used by any one website. Therefore the more plugins you add, the more code is in your site, and therefore the slower it can perform. It is advised that site uses no more than around 20-30 plugins. If your site has more than this, it is probably worth reviewing the plugins in use and identifying which ones are not essential, or where several plugins could be replaced with just one.
There is also the option of writing custom code to replace some plugins, but for that you will need a WordPress developer like ourselves. In addition, the more plugins you have on your site, the greater the risk of plugins conflicting. Some plugins work better together than others. And where possible, it is best to use plugins which all come from the same author, as these are more likely to work well together.
An audit of plugins is a core part of the code health audit we offer and recommend for all new customers we work with.
Over the years, more and more people are placing orders on your site, creating accounts, saving wish lists and shopping baskets, etc. And of course as you add new products and others become discontinued, this can leave a legacy of old product records that are no longer live on the site. Over time, all of this data builds up and if not managed carefully, can start to slow the site down.
The most common issue we see is during key site features which require the site to check customer records, order or product data. This could be at the log in page, on the product page or in the checkout. All pages which are incredibly important to the shopping journey. Any slow down on these pages can cost you customers!
Integrations with key systems (CRMs, email, accounting, ERP, etc) can cause the site to misbehave or slow down. We often see these having been set up poorly, and either being prone to failure or too slow in responding. If you have systems which your website speaks to, such as a separate CRM, product database or back office system, it important to check that these are set up correctly, and any communication between the system and your website is quick and efficient.
For every new business we start working with, we highly recommend a high level code audit to assess code quality and identify core growth barriers. Checking all of these things is likely to result in opportunities to improve overall site speed and performance, ensuring your customer are more likely to complete their order and your Google ranking is more likely to improve.
By conducting a plugin audit, which we do this as part of the code audit, you can discover which plugins are unnecessary. You’ll be able to determine if there may be better options for the functionality that you require and can often condense the amount of plugins needed by utilising a single plugin with multi functionality.
You’ll also to be able to determine whether you have the correct combination of plugins, ensuring there are no conflicts between plugins.
Sometimes, a little custom code can replace the need for weighty plugins, where the plugin is only being used for a small amount of functionality.
And whilst completing a plugin audit we also assess third party integrations on the site looking for opportunities to resolve bugs or speed up the system.
The output from a code audit is a series of prioritised recommendations from critical, high risk issues, down to best in class optimisations. Each with an estimate of what it will take to resolve the issues, along with any any options of approach which might exist. From there, you can decide which improvements to implement based on the ROI for your business. Resolving these kinds of issues is one of our favourite stages of working with new clients. No site is beyond help!
Is your site having issues?
Speak to our team today to discuss how we can help improve the performance of your site with a code audit
Drop us a line on 01785 279985
Send us an email hello@kanukadigital.com