WordPress Support

Once we’ve built your new WordPress website or taken over your existing one, you can rest assured it’s in the best possible hands with our comprehensive support plans.

Support & maintenance plans

With our support plans, you can enjoy complete peace of mind that we’ll keep your website secure, stable and running smoothly.

We actively monitor your website, applying critical security updates and patches as and when needed. We proactively apply the latest WordPress, plugin and theme updates. Know that if there’s a problem, we’re there to see it and act quickly.

We’re determined that we’ll never be beaten on the quality of our support, so we’ve done everything we can to create a simple, robust support system that means we’ll never let you down.

Looking after the details

WordPress updates

When released, we’ll apply these for you, including the updating the latest CMS core, plugins and themes for security and speed.

Bug fixes

Sometimes it just happens that plugins don’t play together nicely with your WordPress environment. Our team can identify bugs, source the cause and help resolve them efficiently.

Ongoing development

Our experienced developers are always on hand. From supporting your team with day-to-day content updates to implementing new functionality.

WordPress training

We can provide training for your in-house team to effectively manage your website content.

Regular health checks

We’ll check through your site at regular intervals and ensure security. Performance and SEO are all configured correctly and fully optimised.

Proactive monitoring

We run an automated suite of health checks against the sites in our care. Checking vitals such as availability, excessive CPU usage and low disk space. These make us aware of potential problems before they become service affecting issues.

Staging area

A copy of your live site where you can test and preview changes in a safe staging environment and push them live when 100% happy.

Version control

We use the Git version control system to track changes and edits in the code of your site.

Why it’s mission critical to keep your WordPress website up to date


Security is the primary reason you should keep your WordPress site up to date; updates often feature security enhancements that prevent sites from being exploited. Failing to update the latest version of WordPress can make your site an easy target for hackers and malicious code distributors.

Bug fixes

WordPress is rigorously tested. As with any software, sometimes bugs slip through the cracks. Updates are released to fix issues as they’re found. Keeping up to date ensures your site runs smoothly.

New features

Every major release of WordPress includes new features tailored to improve the user experience. Past improvements include the ability to easily include embeds such as video widgets, a redesigned plugin directory, and inline link editing via the visual post editor. Updating WordPress will only improve your ability to add new content to your site.


Web technology is constantly changing and WordPress developers are always searching for ways to make WordPress run faster and more efficiently. By keeping your WordPress site up to date you will provide not only a better user experience, but help to improve your site’s search engine rankings.

Got a project in mind?

We’re a straight-talking web development agency that excel in the design and development of eCommerce stores, learning solutions and lead generation websites.

  • 50+ team of designers, developers and creative strategists with a passion for all things digital
  • Proven experience growing eCommerce companies from startups through to FTSE 100s
  • Partnered with data-driven marketing specialists Proof3 and Adobe Commerce Gold Partners iWeb for a holistic approach to digital growth.
Quick Enquiry

Your information will be handled in line with our Privacy Policy.