Careers

Digital Account Manager

As a Digital Account Manager, you’ll be responsible for building relationships with new and existing clients, meeting deadlines and adhering to budgets whilst also helping to grow the business.

You’ll work with a close-knit team of marketing specialists to help deliver our clients’ objectives, making sure that budgets are met and getting hands on with tasks every now and again.

What you’ll be doing

• Manage team resources and ensure projects are completed on time, on budget and in line with client objectives using our in-house project management tool
• Working with eCommerce clients to identify opportunities to improve conversion rates and revenue – both on-site and off-site
• Identify opportunities for account growth, cross-selling and increased investment
• Help to pitch, win and retain clients
• Monitoring and reporting on campaign progress back to clients
• Quality control of all work submitted to clients
• Keeping up to date with current digital trends

Skills you’ll bring

• A good understanding of modern, effective digital marketing strategies
• eCommerce experience in an agency or client facing role
• You might already be an agency side or client side Digital Marketing Executive or Digital Account Executive looking for the next step up
• Results-oriented with strong sense of ownership of projects
• An approachable, personable and professional character to build client rapport
• A strong knowledge of Google Analytics and ability to analyse data to see what’s working, and what’s not
• A positive, can-do attitude and not be afraid to ask questions or challenge what we do if you think we can improve
• A keen eye for detail to give clients trust in your work
• Able to work under pressure, meet deadlines and be comfortable working from home

We work on a flexible hybrid model of remote and office based working. Candidates within a reasonable commutable distance to our Stafford office are preferred.

Bonus points

• Experience working with Magento websites
• Digital marketing qualifications / accreditations

Email Marketing Executive

As an Email Marketing Executive you’ll be responsible for creating and implementing email marketing campaigns for eCommerce businesses that build brand loyalty and increase sales.

What you’ll be doing

• Planning, set up and maintenance of lifecycle email programmes for eCommerce clients
• Support email campaigns by developing content marketing strategies, technical recommendations, and list management
• Segment audiences based on predefined attributes and demographic data
• Design, creation and deployment of email marketing campaigns using both dotdigital and Klaviyo marketing automation tools
• Improve customer experiences using email; through automations and programs
• Provide recommendations for new and existing campaigns including triggers, and automation
• Create A/B tests for campaign optimisation on multiple devices and platforms
• Assist and give recommendations on deliverability issues
• Aligning campaigns with PPC, SEO & Paid Social strategy
• Analyse and report on the email channel through key KPIs; open rate, click rate, conversion, unsubscribe, demand

Skills you’ll bring

• Email marketing experience in an agency or client facing role
• Strong understanding of modern, effective email marketing strategies
• Knowledgeable in digital marketing and eCommerce
• Positive, can-do attitude 
• Top notch organisational skills
• A personable and professional character to build client rapport
• Results-oriented and strong sense of ownership of projects
• Knowledge of Google Analytics and ability to analyse data

Bonus points

• Experience working with dotdigital and/or Klaviyo
• Digital marketing qualifications / accreditations

We work on a flexible hybrid model of remote and office based working. Candidates within a reasonable commutable distance to our Stafford office are preferred.

Perks of the job

• Competitive salary and career progression
• 30 days holiday (inclusive of public holidays)
• Flexible working arrangements including remote working
• Company pension scheme and private healthcare
• Apple tech set-up
• Childcare and eye care vouchers
• Regular appraisals and personal development plans
• Events and conferences attendance actively encouraged
• Free food & drinks – fresh coffee, juices, fruit & top notch brews!